TERMS AND CONDITIONS

Charity Details

Legal name of the Charity: Rotorua Trails Trust
Registration number: CC52100
NZBN number: 9429043296293
Current Status: Registered
Date of Registration: 4/06/2015
Balance Date: March 31

Address for service

Charity's Postal Address:
c/o Redwoods iSite,

TiTokorangi Drive,

Whakarewarewa

Rotorua

3010
Charity's Street Address:

c/o Redwoods iSite,

TiTokorangi Drive,

Whakarewarewa

Rotorua

3010

Charity's other details
Email:
info@rotoruatrailstrust.co.nz
Website:
https://www.rotoruatrailstrust.co.nz/
Facebook:
https://www.facebook.com/RotoruaTrailsTrust
Other Social Network:
https://www.instagram.com/rotoruatrailstrust/

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Areas of Operation:
Bay of Plenty

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View Charity Link:
https://www.register.charities.govt.nz/Charity/CC52100

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Privacy Policy

Last Updated: 4/12/24

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At Rotorua Trails Trust ("we," "our," "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a donation, purchase items, or become a member. By using our services, you consent to the practices outlined in this Privacy Policy.

 

1. Information We Collect

We collect various types of information when you interact with our website:

• Personal Information: When you make a donation, purchase an item, subscribe to our newsletter, or become a member, we may collect your name, email address, phone number, postal address, and payment details.

• Payment Information: Payments for donations, memberships, and purchases are processed through secure third-party providers (Stripe). We do not store your payment card details on our servers.

• Website Usage Data: We may collect information about how you use our website, such as your IP address, browser type, pages viewed, and time spent on the site, using cookies and similar technologies.

 

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing Donations, Payments, and Memberships: To process your donations, purchases, and membership payments securely through third-party payment providers (Stripe).

• Communication: To send you receipts for your donations and purchases, updates on our charitable activities, information about your membership, and any other relevant communications. You can opt out of marketing communications at any time.

• Membership Management: To manage your membership, including benefits, renewals, and notifications about events or activities that may interest you.

• Improvement of Services: To improve our website and services based on your feedback and usage data.

 

3. How We Share Your Information

We will not sell, rent, or lease your personal information. However, we may share your data with the following entities:

• Payment Processors: To facilitate payment transactions for donations, purchases, and memberships. These third-party providers handle payments in accordance with their own privacy policies (https://stripe.com/nz/privacy).

• Service Providers: We may share data with trusted third-party vendors for website hosting, email services, analytics, and other operational functions. (Wix)

• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid request from authorities.

 

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no online transaction is completely secure, and we cannot guarantee the absolute security of your information.

 

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct any inaccuracies in your personal information.

• Deletion: Request the deletion of your personal data (where applicable).

If you wish to exercise any of these rights, please contact us at info@rotoruatrailstrust.co.nz

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences, enhance website functionality, and analyze site usage. You can adjust your browser settings to refuse cookies, but some website features may not work as intended.

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7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, with the "Last Updated" date revised accordingly.

 

8. Contact Us

If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:

Rotorua Trails Trust
TiTokorangi Drive

Whakawareawera

Rotorua 3010
info@rotoruatrailstrust.co.nz

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Terms and Conditions

Last Updated: 4/12/24

These Terms and Conditions ("Terms") govern your use of the Rotorua Trails Trust website ("www.rotoruatrailstrust.co.nz") and services, including making donations, purchasing items, and becoming a member. By accessing and using our Website, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our Website.

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1. Use of the Website

You agree to use the Website only for lawful purposes and in compliance with all applicable New Zealand laws and regulations. You may not engage in any activity that could damage, disable, or overburden the Website.

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2. Donations

• Eligibility: Donations can be made by individuals over the age of 18 or those who have parental consent.

• Tax Deductibility: Donations to Rotorua Trails Trust are eligible for tax deductions under New Zealand tax law, provided you receive a receipt. This is in accordance with the Income Tax Act 2007. The receipt will be issued after your donation is processed.

• Non-Refundable: Donations are non-refundable. If you encounter an issue with your donation, please contact us directly for assistance.

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3. Purchases of Goods

When purchasing items through our Website, the following terms apply:

• Pricing and Availability: All prices are listed in New Zealand dollars (NZD) and include any applicable taxes. We reserve the right to change prices or correct errors in pricing at any time without prior notice.

• Order Confirmation: Once you place an order, you will receive an order confirmation email. This does not guarantee that the item is in stock or will be delivered. If the item is unavailable, we will inform you and provide an alternative or refund.

• Shipping and Delivery: Shipping costs and delivery times will be calculated during the checkout process. Please ensure that your shipping details are correct to avoid delays.

• Returns and Refunds: We accept returns on goods that are faulty or damaged. If the item is returned for any other reason, you will need to cover the return shipping costs. For more information, please contact us at info@rotoruatrailstrust.co.nz

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4. Memberships

• Membership Eligibility: Membership is available to individuals who wish to support the work of Rotorua Trails Trust. Membership benefits may be subject to availability and may change periodically.

• Membership Fees: Members are required to pay an annual membership fee, which is outlined on the Website. Fees are subject to change, and you will be notified of any changes before your next payment is due.

• Membership Benefits: As a member, you may receive benefits such as newsletters, discounts on items, event invitations, and access to training materials. Benefits are subject to change at any time, and we will notify you of any updates. 

• Access to Membership Codes and Training Material
  Access to membership codes, training materials, or other exclusive resources provided by Rotorua Trails Trust is strictly for your personal use. You do not have the right to share, distribute, or allow others to use these resources without prior written consent from Rotorua Trails Trust. Unauthorized sharing or use may result in the termination of your membership or access to the materials, and legal action may be pursued if necessary.

• Renewals and Cancellations: Membership is automatically renewed on an annual basis unless you cancel it. To cancel your membership or for any questions about renewals, please contact us at info@rotoruatrailstrust.co.nz

• Non-Refundable: Membership fees are non-refundable, except in cases where the membership is cancelled within [10] days of purchase.

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5. Payment Processing

We use secure third-party payment providers (Stripe) to process all donations, purchases, and membership payments. These providers handle your payment information in accordance with their own privacy policies. (https://stripe.com/nz/privacy). We do not store your credit card information.

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6. Intellectual Property

All content on the Website, including logos, designs, text, sop's, training materials, items for sale, and images used, are the intellectual property of Rotorua Trails Trust and are protected by New Zealand and international copyright laws. You may not use, reproduce, or distribute any content from the Website without prior written consent.

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7. Limitation of Liability

Rotorua Trails Trust is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Website, donations, purchases, or memberships, except as required by New Zealand law.

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8. Indemnity

You agree to indemnify and hold harmless Rotorua Trails Trust its trustees, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the Website, donations, purchases, or violation of these Terms.

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9. Governing Law

These Terms are governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in New Zealand.

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10. Changes to These Terms

We reserve the right to amend or update these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. It is your responsibility to review these Terms regularly.

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11. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Rotorua Trails Trust
TiTokorangi Drive

Whakawareawera

Rotorua 3010
info@rotoruatrailstrust.co.nz

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