Rotorua Trails Trust

Terms & Conditions:


Rotorua Trails Trust is a New Zealand based non-profit organisation.


Rotorua Trails Trust

c/o Redwoods iSite

Titokorangi Dr (formerly Long Mile Road)
New Zealand


PO Box 6181
Whakarewarewa, Rotorua 3043
New Zealand


Phone: 021 173 5423


All prices on this site are in New Zealand Dollars.
The name that will appear on your statements is "Rotorua Trails Trust"


The following terms and conditions of sale shall be deemed to be incorporated into and form a part of any contract between Rotorua Trails Trust and the Customer whose name and details appear above for the supply of goods/membership, to the exclusion of any terms or conditions set out in the order.


Payment is to be made in full at the time of purchase. Payment will only be made by the methods provided on the website.
Our checkout pages are securely served and encrypted using SSL, Credit Cards are verified in real-time using DPS Windcave.
You will be redirected to the Windcave (formerly Payment Express) website when you place an order/make a donation.
Windcave Privacy Policy
All prices are in New Zealand dollars.
The name that will appear on your statements is "Rotorua Trails Trust"
All memberships are paid annually and will be debited to the credit card used to make the original purchase.
All donations are paid as per the interval chosen during the initial donation and will be debited to the credit card used to make the original donation.


2. PRICE:  

Shall be the price payable for the items as quoted on the Rotorua Trails Trust website.
All prices are in New Zealand dollars.



Recurring memberships and donations can be cancelled at any time by contacting Rotorua Trails Trust directly and requesting the cancellation.



If Rotorua Trails Trust supplies any goods which Rotorua Trails Trust subsequently accepts are defective, Rotorua Trails Trust will accept the return of the defective goods to, at its option, replace or repair those goods or credit the Customer all or part of the price paid by the Customer to Rotorua Trails Trust for the goods provided that Rotorua Trails Trust has consented to the return, the goods are returned Rotorua Trails Trust at the Customer’s cost within ten business days of delivery unless otherwise agreed by Rotorua Trails Trust and a copy of the delivery docket or invoice must accompany the goods.



The Customer shall indemnify and keep Rotorua Trails Trust and its officers and employees indemnified from and against all actions, claims, liabilities, demands, proceedings, losses (including but not limited to consequential loss or damage), charges, costs or expenses which may be brought against or suffered or incurred by Rotorua Trails Trust and/or its officers and employees and which arise directly or indirectly from any act or omission constituting negligence or willful misconduct by the Customer or its officers, employees or agents in respect of the goods.



To the extent permitted by statute, no warranty is given by Rotorua Trails Trust as to the quality or suitability of the Goods for any purpose and any implied warranty is expressly excluded. Rotorua Trails Trust shall not be responsible for any loss or damage to the Goods, or caused by the Goods, or any part thereof however arising. Apart from any warranty expressly provided by Rotorua Trails Trust, no other warranties either express or implied by law are made with respect to the Goods.



In the event of any breach of these Terms by Rotorua Trails Trust then, unless a lower amount is stipulated elsewhere in these Terms in respect of such breach, the remedies of the Customer shall be limited to damages and the amount of such damages shall not under any circumstances exceed the Price of the Goods to which the particular breach relates.



Under no circumstances whatsoever will Rotorua Trails Trust’s liability in respect of any damage suffered by the Client or any other person as a result of any faulty or defective Goods exceed an amount equal to the price of such faulty or defective Goods.



Rotorua Trails Trust may, at its sole discretion, vary these Terms of Trade from time to time.


All checkout and login areas of this site are secured using a Thawte secure certificate (SSL), registered to MacNet Technologies Ltd.
Upon payment, you will be redirected to a DPS Windcave page.
Windcave Privacy Policy

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We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We collect information about you for two reasons: firstly, to fully process your order and secondly, to provide you with the best possible service. The type of information we will collect includes name, address, telephone number, email and credit/debit card details.
You agree that you do not object to us contacting you for any of the above purposes whether, by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.
Please contact us if you wish to opt-out of any of our correspondence.
Your personal information may be disclosed to other reputable third parties who will help process your order, for example, our transport company. Rotorua Trails Trust requires all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable NZ Data Protection and consumer legislation from time to time in place. We will not release your Personal Information to any company outside Rotorua Trails Trust for mailing or marketing purposes.

You should be aware that if the police or any other regulatory or government authority investigating suspected illegal activities requests us to provide your Personal Information and /or User Information we are entitled to do so.

Please ride within your limits. Be aware that trails will change with weather and heavy use from race events affecting their difficulty. Rotorua Trails Trust and its partners, sponsors or advertisers will not be held responsible for any injury or damages arising from riding any of the trails. Riding the trails or any other route mentioned on this site is done so at your own risk. Please understand the grading system and choose trails within your skill range. If you are in doubt about your abilities on a particular section, get off your bike or horse and walk.